Workers receive a mobility bonus, which must be paid as an annual package, in recognition of their continued commitment to these new ways of working. In addition, the Secretary`s provision applies on March 28, 2019, March 28, 2020 and March 28, 2021 for all businesses covered by the Enterprise Agreement. Agreements to Purchasing Services Instructions This tool allows us to collect metrics and data that are not currently available to monitor response times, quantify appropriate staffing, identify general areas of improvement, and respond more quickly to customer needs. The adoption of changing priorities is essential to creating a safe and flexible employment environment in the public service. The parties recognized the importance of ensuring that employees could be used reactively to support government priorities. The Public Service (Conditions of Employment) (General Report of Wage Increases during the COVID 19 pandemic) Determination 2020 forecasts a six-month delay in GSP wage increases between April 14, 2020 and April 13, 2021. In this context, the salary increase due on 28 March 2021 for non-SES employees is postponed by 2% to 28 September 2021.